TSplus Remote Support Expert

Issued by TSplus Academy
Course: TSplus Remote Support V 3.90 - 2024

This badge is officially endorsed by the TSplus software publisher. It certifies that the holder has successfully completed the TSplus Remote Support training and demonstrates the ability to deploy, configure, and use the solution to provide instant, secure, and reliable remote desktop assistance-both attended and unattended-to clients or team members. To earn this badge, the holder has: - Completed the full TSplus Remote Support training program - Passed the final assessment validating both technical knowledge and practical skills Validated skills: - Deploy TSplus Remote Support to deliver attended and unattended remote desktop assistance across Windows, macOS, and Android environments - Configure advanced features such as secure file transfer, multi-agent sessions, chat, multi-monitor support, and session recording to optimize remote support operations - Operate remote control and screen sharing functionalities to troubleshoot, maintain, and support client or team member devices in real time - Customize the remote support interface and policies, including branding, language settings, and access permissions, to meet organizational requirements - Apply industry-standard security protocols, including TLS encryption and access controls, to ensure the confidentiality and integrity of remote support sessions This badge, exportable to Badgr or Open Badge Passport, can be shared on LinkedIn, Twitter, Facebook, Pinterest, via email, or on a professional website to showcase verified expertise in delivering secure, efficient, and user-friendly remote desktop support with TSplus Remote Support.

Criteria

Complete ALL of the listed requirements.
  • Users must complete the course"TSplus Remote Support V 3.90 - 2024 " with minimum grade of 80
  • ALL of the following activities are completed:
    • "SCORM package - [fa-puzzle-piece] Register, Log-in and retrieve Password"
    • "SCORM package - [fa-puzzle-piece] Initiate a session"
    • "SCORM package - [fa-puzzle-piece] Join an existing session"
    • "SCORM package - [fa-puzzle-piece] Disconnect Remote Sessions"
    • "SCORM package - [fa-puzzle-piece] Discover Interfaces & Dashboard"
    • "SCORM package - [fa-puzzle-piece] Manage IT resources via the Administration Console of TSplus Remote Support"
    • "SCORM package - [fa-puzzle-piece] Apply attended/unattended access mode"
    • "SCORM package - [fa-puzzle-piece] Implement the Wake-on-Lan functionality"
    • "SCORM package - [fa-puzzle-piece] Capture UAC screens"
    • "SCORM package - [fa-puzzle-piece] Implement and manage security features within the TSplus Administration Console - New features"
    • "SCORM package - [fa-puzzle-piece] Embed TSplus Remote Support"



Version
1.3.2024
Language
English

Endorsement

Issuer name
TSplus Academy
Email
chantal.dumont@tsplus.net
Issuer URL
https://academy.tsplus.net/
Date issued
30 May 2025, 7:24 AM
Claim URL
https://badgr.com/issuers/6824b3752dfc3f799b4b1fee/badges
Endorsement comment
This badge is officially endorsed by the TSplus software publisher. It certifies that the holder has successfully completed the TSplus Remote Support training and demonstrates the ability to deploy, configure, and use the solution to provide instant, secure, and reliable remote desktop assistance — both attended and unattended — to clients or team members.

Related badges

  • Certified Expert TSplus COMPLETE SOLUTIONS